Clinical Pilates memberships at Plié The Clinic operate on a minimum 12-week commitment to support consistency, progression, and meaningful clinical outcomes.

All memberships commence from the client’s nominated start date and remain active for a minimum of 12 consecutive weeks. Memberships cannot be cancelled within this initial 12-week period, except in exceptional circumstances such as injury, medical reasons, or relocation, at the discretion of the clinic.

Following completion of the minimum term, memberships may be cancelled by providing two weeks’ written notice. Membership fees apply during the notice period.

To cancel your membership, please email hello@plietheclinic.com.au using the subject line “Clinical Pilates Membership Cancellation.”

By enrolling in a Clinical Pilates membership, clients acknowledge and agree to this minimum commitment.

We kindly request a minimum of 24 hours’ notice to cancel or reschedule a scheduled Clinical Pilates session.

Cancellations made within 24 hours of the scheduled class time, or failure to attend without notice, may result in a charge of 50% of the class fee. This applies to all membership sessions, as each class place is reserved specifically for the client.

We understand unexpected circumstances can arise. Please contact the clinic as soon as possible if you are unwell or experiencing an emergency, and we will consider each situation on a case-by-case basis.

Clinical Pilates memberships operate on a fixed weekly class time to support structured progression and consistency of care.

If a client is unable to attend their scheduled class and provides more than 24 hours’ notice, they may request to attend a make-up class within the same week, subject to availability.

Make-up classes:

• Are not guaranteed
  
  

• Must be used within the same week
  
  

• Cannot be carried over to future weeks
  
  

• Are not available for late cancellations or no-shows
  
  

If a suitable make-up class is unavailable, the session will be forfeited.

Plié The Clinic reserves the right to make reasonable exceptions in cases of illness, injury, or extenuating circumstances at the discretion of the clinic.

We understand that clients may occasionally require a short break from Clinical Pilates due to school holidays, performances, travel, or other personal commitments.

Each Clinical Pilates membership is eligible for one pause per 12-week membership period, for a maximum duration of up to four (4) weeks.

Pause requests must be submitted in writing with a minimum of seven (7) days’ notice and are subject to approval by the clinic. During an approved pause, no sessions will be scheduled and no fees will be charged. The membership end date will be extended accordingly.

Pregnancy and Post-Partum Exemption:
Clients who become pregnant during an active membership are eligible for an extended pause beyond the standard allowance. In the event of childbirth, the pause will remain valid until the client is medically cleared to return to exercise by a treating or facilitating physiotherapist.

Pauses cannot be applied retrospectively and are not available for missed sessions or late cancellations.

Clinical Pilates memberships are designed to support consistent attendance and progressive care.

Membership fees apply regardless of attendance. Missed classes without notice are forfeited and are not eligible for refunds, credits, or transfers.

If a client is unable to attend a scheduled class and does not provide the required notice, the session will be considered used and standard cancellation policies will apply.

Membership sessions are non-transferable and may only be used by the named client.

Clients may request to upgrade their membership (e.g. from once weekly to twice weekly) at any time during their membership period, subject to availability.

Requests to downgrade a membership will only be considered after the completion of the initial 12-week minimum commitment. Downgrades are subject to availability and must be requested in writing with appropriate notice.

All membership changes take effect from the agreed start date and are administered at the discretion of the clinic.

Plié The Clinic understands that unforeseen circumstances may arise.

The clinic reserves the right to make reasonable exceptions to membership policies in cases of injury, illness, medical advice, or other extenuating circumstances. Supporting documentation may be requested where appropriate.

Any exceptions granted are at the sole discretion of the clinic and are assessed on a case-by-case basis.

By enrolling in a Clinical Pilates membership, clients acknowledge and agree to all membership policies outlined above.

Clinical Pilates participation is based on individual clinical assessment and ongoing professional judgement. Memberships may be modified or discontinued where clinically appropriate.